Institut de Certification Mediterraneen

A SOLID REFERENCE IN THE WORLD OF CERTIFICATIONS

ICM - Institut de Certification Méditerranéen is a Certification, Inspection and Training Body, specialized in Certification services of Quality Management Systems, Environment, Occupational Safety and Food Safety.

The Body operates impartially at an international level with high value-added services, helping customers to make company performance more efficient. ICM's objective is to create Quality and Trust for customers and for all stakeholders.

La Mission di ICM è lavorare a stretto contatto con i clienti con l’obiettivo di abbattere i costi aziendali, ridurre al minimo i rischi derivanti da una gestione non controllata dei processi, incrementare le sinergie tra le aziende e persone, raggiungere crescenti traguardi di efficacia ed efficienza, mirare alla soddisfazione dei clienti, sostenendo innovazione e sviluppo.

OUR SERVICES

 

Impartiality

ICM operates in the certification activities preserving the impartiality of all internal and external personnel involved in the certification process. All ICM decisions are based on objective evidence of compliance or non-compliance. Furthermore, a study of all threats to impartiality has been conducted and all necessary actions have been taken to ensure that no decisions are hijacked by interests or parties.

 

Competence

All ICM personnel, involved in verification and other certification activities, have been selected through a rigorous process that establishes criteria of competence for the personnel themselves.

 

Responsibility

ICM's decision is based on the responsibility of randomly evaluating sufficient objective evidence. Based on the conclusions of the audit, ICM makes the decision to issue the certification, if there is sufficient evidence of conformity, or not to issue it, if there is no such evidence.

 

Transparency

ICM performs all services in total transparency, making public and non-confidential information accessible to specific interested parties.

 

Confidentiality

ICM does not disclose any confidential information obtained during the assessment of compliance with the certification requirements.

 

Quick and effective response to complaints

ICM examines complaints and, if the latter are proven to be founded, deals with them appropriately and with reasonable efforts to resolve them quickly and effectively

 

Risk-based approach

ICM has considered the risks associated with issuing competent, consistent and impartial certification by performing an accurate risk assessment.

Certification refers to the confirmation of certain characteristics of an Organization.
This confirmation is provided by assessments entrusted to Auditors and Technical Experts who verify the existence and persistence of certain requirements, inherent to the qualification of the management systems, of the services provided, on the basis of specific standards, in most cases internationally recognised.
ICM is a certification body active internationally and in a wide variety of sectors. Our experts have the knowledge and skills related to the different regulations, quality standards and safety requirements defined by national or international standards.
The certification can be requested (and obtained) from an Organization, be it a manufacturing or service company, an association, a public or private body.
At an economic level, investments vary based on various factors, including: size of the organization to be certified, type and number of processes managed, number of people involved in the activity. Times can also vary from a few weeks to several weeks.

The question that an entrepreneur or manager should ask himself is: how much does it cost not to have a certified quality management system?
Those that companies often do not account for are in fact the costs of "non-quality" i.e. all the expenses due to the lack or malfunction of a quality management system (just to name a few: design errors, delivery of non-compliant products, failure to manage complaints, errors in document management, etc.) and those that can be indicated as costs of "non-certification", primarily the failure to acquire orders and customers.
The certificate is issued, after the appropriate documentary and field checks, by a certification body accredited as ICM.
Not always. In some companies there is the need to intervene only for marginal aspects, while in other realities it is necessary to deeply review the processes.
Certification, if correctly proposed by the project coordinator, is always a moment of analysis, growth and improvement for the organization.
I certificati rilasciati da ICM, accreditati da TUNAC (Tunisian Accreditation Council ), sono riconosciuti a livello internazionale, in quanto TUNAC è firmatario degli Accordi di Mutuo Riconoscimento Internazionale con IAF (International Accreditation Forum) e MLA (Multilateral Recognition Arrangements).
Le Organizzazioni certificate possono, quindi, operare sul mercato globale senza essere sottoposti ad ulteriori verifiche o test nei diversi Paesi in cui offrono i loro prodotti o servizi.

Di conseguenza, l’accreditamento rilasciato da TUNAC a ICM è automaticamente riconosciuto in tutti gli altri membri firmatari degli IAF, come ad esempio Albania, Angola, Argentina, Australia, Austria, Bahrain,
Belgio, Botswana, Brasile, Bulgaria, Canada, Cile, Cina, Taipei cinese, Colombia, Unione del Comoroe,  Repubblica Democratica del Congo, Costa Rica, Cipro, Repubblica Ceca, Danimarca, Ecuador, Eswatini, Etiopia, Egitto, Finlandia, Francia, Georgia, Germania, Grecia, Hong Kong-Cina, Ungheria, India, Indonesia, Iran, Italia, Giappone, Giordania, Kenia, Kazakistan, Repubblica di Korea, Kuwait, Lesotho, Lituania, Lettonia, Lussemburgo, Repubblica del Nord Macedonia, Madacascar, Malawi, Malaysia, Mauritius, Messico, Moldavia, Mongolia, Mozambico, Namibia, Olanda, Nuova Zelanda, Norvegia, Oman, Pakistan, Perù, Filippine, Polonia, Portogallo, Qatar, Romania, Arabia Saudita, Serbia, Seychelles, Singapore, Slovacchia, Slovenia, Sud Africa, Spagna, Sri Lanka, Svezia, Svizzera, Tanzania, Tailandia, Tunisia, Turchia, Ucraina, Emirati Arabi Uniti, Stati Uniti d'America, Uruguay, Uzbekistan, Vietnam, Yemen, Zambia, Zimbabwe.
Certain. Please contact us to be able to deal with them calmly.

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